About us

Maciej Grubecki

compensation claims expert

We are a team of highly experienced compensation experts with knowledge of how to reclaim what you have been deprived of. We will use our expertise to fight for your interests. Our mission is to help those who have been misled by banks in the UK. We can reclaim your hard earned money. If you suspect that you have been mis-sold a Pacakaged Bank Account – get in touch. We know how to help.

Insito Claims has been dealing professionally with various types of compensation matters. We approach each and every claim with utmost importance and care, trying to reach a swift and satisfying conclusion.

You are welcome to contact us regardless of whether you currently have a packaged bank account, had such an account in the past or you are not certain whether you have a packaged bank account.

Just get in touch and we will guide you through the entire process.

Find out more about what does the process of reclaiming bank charges involve

Why us?


We endeavour to clearly explain what happens throughout the process and how each step can affect your claim – we do it in terms you understand. You can contact us to check on the progress of your claim at any time.

Peace of mind

Are you unsure whether you may be eligible for a refund? No need to worry – we can help. Simply call us or complete the online enquiry form and we’ll call you back to discuss your claim.


Our experts can review your case and submit your claim on your behalf. They then manage any ongoing paperwork so you can relax, knowing your claim is in safe hands.

Power in numbers

Making a claim against a big bank can seem daunting. But we reclaim many packaged bank account fees on behalf of our customers every day, so we know the processes inside out. You can however make a claim yourself directly to your Bank. See our FAQ’s for more information.

Highly experienced compensation experts in Great Britain

We have a team of fully trained and highly experienced claims agents working in the UK. Each has a deep knowledge of the processes and jargon associated with reclaiming packaged bank account fees. We manage your claim so you don’t have to.

No Win No Fee

We’re dedicated to managing your claim on your behalf. We offer a No Win No Fee service, and there are absolutely no up-front fees.

Our ‘No Win No Fee’ service means that you do not pay anything if your claim is not successful. If your claim is successful, we charge 25% (including VAT) or less (subject to promotional offers) of the amount that we recover.

Download our Contract


We are an authorised and regulated firm, please check our regulatory details below.

Regulatory details:

Insito Claims is a trading name of PL Accident Claims Management Limited
PL Accident Claims Management Limited is regulated by the Financial Conduct Authority in respect of claims management activities. Firm Reference Number: 829763; Registered in England & Wales. Registered No.7346308;