If you have an account in a British bank,
which charges you a monthly fee

You may be entitled to a refund of bank charges as well as interest

Check how - watch our video

Submit a callback request

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Or call

0203 519 0535


How it works

We act efficiently and comprehensively. All you need to do is fill the form or call - we will handle the rest.

  • 1

    Call or send the claim form online

    Talk to our expert to find out if you are eligible for a bank fee refund.

  • 2

    We will send you forms to fill in

    Fill in documents sent by our friendly English, Polish, Romanian or Lithuanian speaking consultant, and return them in the prepaid envelope.

  • 3

    Our consultants will advise you on the progress of your case

    We will get in touch with you within two days upon the receipt of your documents and we will update you. The bank is obligated to answer within 8 weeks.

Find out more

Why is it worth it?

  • A possibility of a high refund amount

    Maximum profit. If you have been with your bank for four years or longer, you may even receive £2500.

  • Convenient

    No direct contact with the bank. We will take care of all the formalities.

  • No upfront

    We charge our fee only if the claim for the packaged bank charges is successful.

  • Experience
    and professionalism

    We are British law experts. We have been handling compensation cases since 2010.

What is a packaged bank account?

It is a current account, where a monthly fee is charged for added extras such as: travel insurance, phone insurance, help in case of a car accident and preferential rates for other financial products. In the United Kingdom there are more than 11 millions packaged bank accounts, so it is possible that you are the owner of one of these accounts.

  • Barclays
  • Citi Bank
  • Capital One
  • GE Capital
  • Lloyds Bank
  • Halifax
  • HSBC
  • The Royal Bank of Scotland
  • Nat West

Banks names were used for informational purposes only.

You are eligible for a packaged bank charges recovery if

  1. You were never told about an increased monthly fee for a packaged bank account.

  2. You were told that you are not eligible for a fee-free bank account and for that reason you need to have a packaged bank account.

  3. You were told that you have to set up a packaged bank account in order to obtain another financial product like: a mortgage, a loan or an overdraft.


Small amounts regularly charged
become thousands of pounds over the years

  • Due to Insito's efforts the account fee recovery from the bank was quick, efficient, a stress and bureaucracy free experience!

    Lester, SLOUGH

    Barclays First Additions
    Account charge:
  • When opening a bank account I was not aware of all the actual bank charges. I found Insito through an add in a newspaper. Professional and effective service helped settle my claim quickly and with a great outcome.

    Marius, London

    Lloyds Bank Silver Current Account
    Account charge:
  • As far as my cooperation with Insito Claims is concerned, I have no objections. My claim was handled professionally and settled quickly. I received regular updates and can highly recommend Insito' s services to others.

    Rafael, Essex

    Barclays Current Account Plus
    Account charge:
  • I am very pleased with Insito's service. My case was settled quickly and without any issues. Client care was exemplary and the amount of compensation exceeded my expectations!

    Ziggy, Wakefield

    Lloyds Bank Platinum Current Account
    Account charge:

Who we are

About our company

We are Insito Group. We offer professional compensation recovery service in England and whole United Kingdom.

Insito Claims is a trading name of PL Accident Claims Management Limited

Our mission is to provide legal assistance for English, Polish, Romanian and Lithuanian people living or staying in the United Kingdom. We work on No Win, No Fee basis. You do not pay any upfront costs either. Any documents and service is available in your prefered language. We got a lot of experience - with many succesfully ended cases since 2010.

Insito Claims is a trading name of PL Accident Claims Management Limited

  • Qualified British law specialists
  • No win - No fee; no upfront charges
  • Documents and service in English, Polish, Lithuanian or Romanian

Our team

We secured for our clients more than £5 mln in compensation payouts

  • Adrija Butkeviciute

    work accident specialist
  • Błażej Przybyłowicz

    work injuries expert
  • Ewelina Wolanin

    specialises in employer’s liability claims
  • Joanna Wysocka

    administrative director
  • Julita Demecka

    specialises in road traffic accident claims
  • Krzysztof Grubecki

    bank compensation expert
  • Maciej Grubecki

    serious injury specialist
  • Monika Gubała

    bank compensation expert
  • Piotr Maszek

    road traffic accidents specialist
  • Radu Damian

    road traffic accidents specialist
  • Vladimir Cekurisvili

    specialises in road traffic accident claims

Trust professionals

Compensation recovery is our specialty

Our mission is to provide legal assistance for English, Polish, Romanian and Lithuanian people living or staying in the United Kingdom. We work on a No Win, No Fee basis.